How often have you gone through a re-organisation and it’s only achieved some of its objectives, how often does a re-structure take place and the benefits are not evident? How often has change been implemented but not sustained?
Seasoned and newly appointed management teams and executives often see that a way to improve a business is to re-structure, change or re-organise. Often for the newly appointed this is implemented quickly as they see the need to make an early impression.
However with so much evidence that the benefits are not always realised is there a better way? What needs to be considered for any change to be effective?
Key steps that need to be considered before any reorganisation, change or restructure are
Information gathering
Evaluation
Decision making
Planning
Execution
Leadership
(More on these 6 key steps in the following posts)
The foundation to all of these is communication, its a crucial skill although along with many of the steps its often overlooked in an eagerness to make an early impression or quick change. So what can seasoned or newly appointed management teams or executives do to get the best out of communication.
Key steps to to communication include
Considering carefully your sources and methods of communication. Is it better static/written e.g. Blogs, websites, memos, news or is it better dynamic e.g.video, meetings, conferences, workshops, face to face or would a combination work best?
Considering your methods and approach e.g.
Asking the right questions
Actively listening to the responses
Being receptive
Being aware of the non verbal signals (what you see/hear/sense and also what you give out)
Minimising opinion, assumptions and judgement
Analysing what you get
There is so much to be considered that to get the best value out of your time and effort a communication plan can be developed. As communication is normally a long term requirement and also a foundation for effective change then a communication plan can ensure a consistent quality approach giving real benefit and delivering long term real value.
Effective communication is an area that coaching can provide real value, contact me for a free coaching strategy session.
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